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Q1: What forms of payment do you accept?
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We accept Visa and Master payment for online orders.
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Q2: How long do you take to deliver the products to me?
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Under normal circumstances, the goods will be delivered within
10 working days upon confirmation by EPSON Hong Kong.
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Q3: What are your Delivery Charges?
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Q4: Will anybody from your company call me after my online
order?
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For every order, our Online Store Operator will contact the
buyer to confirm
the delivery information to ensure that there is minimum
delivery error.
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Q5: Will you share my information with anyone else?
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No. Any information you entrust us stays with us. It will never
be shared with a third party.
Please refer to our privacy policy for more information.
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Q6: What is the purpose of the Epson Online Store?
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The EPSON Online Shop is set up to provide an alternative
channel to provide availability mainly
for consumable products.
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Q7: I have a question or problem that is not answered here.
What do I do?
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Drop us an E-mail at onlineshop@ehk.epson.com.hk or give us a
call at
2827 8711 (Mondays to Fridays, 9:00 am to 6:00 pm, Saturday
9:00am to 1:00pm, except Sunday and Public holidays)
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Q8: Can I go to your office and pick up the stuff myself or may
be see it first and buy it there?
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We do not keep any products for display. Online purchases are
delivered from other logistic party to your doorstep.
If you would like to see the item, please visit our retailers. |
